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The IUP Journal of Supply Chain Management

Sep'15
Focus

This issue contains four papers which contribute to the existing literature on supply chain and related areas by presenting new framework/models and testing them empirically.

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Developing a Framework for Analyzing Global Supply Chain Security
The Influence of Variables on Designing a Cloud Supply Chain Network: A Factor Analysis Approach
Improving Alliances: Insights from the Practices of Successful Companies
Market Inclusion Through Enhanced Eco-Management in Bulgarian Farms
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Developing a Framework for Analyzing Global Supply Chain Security

--Satyendra Kumar Sharma and Bang Siddharth Vasant

Global supply chain security became a critical issue for governments and firms alike after the attacks of 9/11 in New York city. Past researchers have gone ahead of the classical notion of security in the context of supply chain as protection of facilities and inventory only. The paper aims at analyzing and explaining global supply chain security in an overall comprehensive way regarding all factors—the need for supply chain security, the measures that can be taken, their barriers to implementation and outcomes. A framework was formed to explain global supply chain security from all angles. The framework consists of elements like drivers (the need for supply chain security), strategies (measures to secure supply chains), barriers (limitations to implementation of security measures) and outcomes (results of security measures taken). The framework given in the paper can give a brief idea to practitioners and researchers about supply chain security on a comprehensive level. Each element of the framework can be picked up by researchers for future research.

Article Price : Rs.50

The Influence of Variables on Designing a Cloud Supply Chain Network: A Factor Analysis Approach

--Anil B Gowda and K N Subramanya

Cloud computing model offers a promise of cost savings with increased IT agility. Cloud industry is growing quickly and vendors are investing significant amount of money to develop Software-as-a-Service (SaaS) and harness the benefits of cloud computing in various business activities. The aim of this paper is to analyze the benefits of cloud along with certain objectives focused on cloud services that would help in designing a better cloud Supply Chain Network (SCN). Cloud can offer tremendous benefits and advantages to the SCN. Many companies have already adopted Cloud SaaS and many more companies are in the process of adopting it. Companies globally are realizing that cloud computing can offer large benefits to the supply chain industry. A cloud service can be utilized to enhance the key parameters of SCN. Proper information available at any given point of time in the SCN leads to better decisions. The benefits achieved through the integration of cloud with the supply chain can be evaluated and assessed in terms of their relative importance. The knowledge of benefits offered by the cloud is useful in deciding the priorities in make or buy decision. This analysis helps in identifying benefits that can be grouped into factors. The factors will be useful in deciding the relative preference of one benefit over the other benefit depending on the application. Such factors will enable the information data structure of the SCN to perform more efficiently.

Article Price : Rs.50

Improving Alliances: Insights from the Practices of Successful Companies

--Jesús Morcillo, Angel Díaz and Luis Solís

This paper explores, based on literature review and case analysis, the key success factors in the formation of alliances. Its contribution rest on the identification of practical insights, namely: (i) formal processes of alliance management; (ii) formal mechanisms of alliance learning; (iii) teams responsible for the life cycle of the alliance (beginning to end); and (iv) the existence of an empowered alliance office. The study also finds that supporting suppliers in the alliances can be a cost-effective way to improve internal performance.

Article Price : Rs.50

Market Inclusion Through Enhanced Eco-Management in Bulgarian Farms

--Hrabrin Bachev

Enhancing environmental performance is a prospective way for increasing market inclusion, effectiveness and sustainability of small-scale farms in Eastern Europe and Central Asia. Nevertheless, with very few exceptions there are no studies on forms, factors and efficiency of ‘eco-driven’ market inclusion of smallholders in modern supply chains in Bulgaria. This paper presents the findings of a first large-scale study on state, driving forces, and efficiency of market inclusion of farms through enhanced eco-management in Bulgaria. First, we identify diverse forms of eco-management in farms with different sizes, market orientation, product specialization, and location. Second, we assess costs, effects, and efficiency of eco-management, including the extent it contributes to increased market inclusion of farms. Third, we specify critical personal, economic, contractual, institutional, etc., factors of managerial choice in the eco-active farms. Finally, we estimate perspectives of expansion of this particular mode of market inclusion, and suggest directions for improving public policies and business strategies of smallholders.

Article Price : Rs.50

 

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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